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Delivery Information

Daily Needs Mart Delivery Policy

This policy sets out details of delivery for your online purchases. If you require clarification or have any questions please contact our Customer Service Centre on  +91 95555 42DNM (9.00am to 6.00pm 7 days a week).
 
Where we deliver
 
We will deliver to most addresses within Gurgaon, Haryana, but do not deliver to other locations yet. We require a street address for delivery – unfortunately we cannot deliver to a P.O. Box.
 
The locations we can deliver to may change from time-to-time. Please call our Customer Service Centre to find out if we deliver to your location.
 
How and when we deliver
 
All deliveries are made 3.00pm to 10.00pm 7 days a week by DailyNeedsMart's delivery personel. For orders placed before 6.00pm on a day will be delivered by next end of the day.
 
All items in one order will be delivered to you in a single package.
 
The delivery personnel will contact you shortly before delivery to arrange a suitable delivery time and delivery location (where reasonable) at your address. The delivery personnel will deliver the product to your requested location at your address. Please ensure that your requested delivery location is free from obstructions and is otherwise in a clean and tidy state to prevent any delivery delays. At the time of delivery, a person older than 18 years of age must be present. At the time of delivery, you will be asked to sign a form to acknowledge that the goods were delivered in good and proper condition. Where you have requested that a representative accept delivery of the goods on your behalf, this delivery acknowledgment will be obtained by the delivery personnel from your representative. Please note that the delivery personnel is under strict instructions to only deliver and obtain delivery confirmation from you personally. Under no circumstances the delivery personnel will enter beyond the door.
 
Cost of delivery
 
Most of the deliveries in Gurgaon area are made free of cost. Deliveries to the Manesar are will be charegd a flat fee for Rs. 25 per order.
 
Acceptance of delivery
 
Deliveries must be signed for, and anyone at the delivery address who receives the products shall be presumed by DailyNeedsMart to be authorised to receive the products.
 
Delivery Problems
 
If your delivery has not arrived, please contact our Customer Service Centre. If you wish to return a product delivered damaged or otherwise, please refer to DailyNeedsMart's Online Returns Policy.

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